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HOLIKA HOLIKA Aqua Petit Jelly BB cream SPF20 PA++

USD 16.66

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ProducT Forum Details
Title	Disappointed
Posted by	helloimb2uty (ip:)
Rate Date 2016-07-20 15:45:15 Recommend 105 Recommend Views 2170 [Tuesday, July 19, 2016] I was so excited when my package finally arrived today. The package arrived earlier than expected which made me really happy. However, upon opening my Holika Holika Aqua Petit Jelly BB Cream I was very disappointed and upset because it exploded; luckily it has a jelly consistency so its not as messy as it would be if it were to be liquid. Almost half of the product is gone now. I was so upset that I was about to contact Jolse about my product mishap but I understand that it is also not their fault because the product itself was already packaged all they had to do was to wrap it up and ship it to us. Since I just received this product today, I haven't tried it out yet so I will update on how well it works on my skin and if i like it or not.
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katy1996 2016-08-23 08:54:47
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You should definitely contact Jolse. I once received a package which had been badly damaged during shipping and caused a few products to leak. They refunded my shipping (I had paid extra for express shipping). It may not directly be their fault but it is still their duty to ship product to you that are complete and as described.

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